Privacy policy

This policy covers the POWCUBE storefront, checkout-related services and customer support. Privacy questions can be sent to service@powcubepro.com. Correspondence: APT 307, 3014 W Pierce Street, Milwaukee, WI 53215, United States of America.

We may receive identifiers and contact details; billing and delivery details; order, product, return and warranty records; payment status and limited transaction identifiers; messages sent to support; and technical information such as IP address, browser, device, market selection and security logs.

Payment providers process full card or wallet credentials. POWCUBE support does not need and should not receive your password, verification code or full payment credential.

Information comes from you, your browser or device, the ecommerce and checkout systems, payment-status notifications, shipping carriers and fraud- or security-service providers.

Where EEA or UK data-protection law applies, the legal basis may be contract, legal obligation, legitimate interests such as service security, or consent where consent is required. You may withdraw consent prospectively.

• Provide the storefront, cart, checkout, delivery, returns and warranty support
• Confirm transactions, prevent fraud and secure accounts and services
• Answer enquiries and maintain customer-service records
• Meet tax, accounting, legal and dispute-resolution duties
• Measure essential service reliability and improve the storefront

We share only what is reasonably needed with ecommerce hosting and infrastructure providers, the payment method selected at checkout, email and support services, shipping carriers, fraud-prevention providers and professional advisers.

We may disclose information when lawfully required, to protect rights and security, or in a business transfer subject to appropriate safeguards. POWCUBE does not state that it sells personal information for money.

POWCUBE serves several countries and uses providers that may process information in other jurisdictions. Where required, we use contractual or other recognized safeguards and provide information about relevant transfer mechanisms on request.

We keep information only as long as reasonably needed for the purposes above, including order fulfilment, warranty, accounting, fraud prevention and legal claims. Retention can vary by record and applicable law.

We use reasonable administrative, technical and organizational safeguards. No online system is risk-free, so protect your credentials and contact us if you suspect unauthorized activity.

Depending on your location and whether a law applies to POWCUBE, you may have rights to know, access, correct, delete, restrict or object to processing, receive portable data, withdraw consent or complain to a regulator. California residents may also have applicable rights concerning sale or sharing and non-discrimination; Canadian customers may challenge compliance and request access or correction.

To make a request, email service@powcubepro.com. We may verify identity and authority before responding. Authorized agents may need proof of authority. Some records may be retained when law permits or requires it.

The storefront is not directed to children and we do not knowingly seek children’s personal information. External services have their own privacy practices; review them before providing information.

We may update this policy when services, providers or laws change. The updated date identifies the current version; material changes will be communicated when required.